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Shipping And Handling

Shipment Tracking

You will be notified when your order ships from our warehouse with a bill and order Number.

Payment Method

You can pay via all major international VISA, AMEX, or MASTERCARD credit/debit cards using our international payment gateway at the time of checkout. Payment is accepted in INR (Indian National Rupee) at the time of purchase. Duties and taxes are not included.

International Return Policy

We are happy to offer a 15-day international return policy (with store credit/exchange only) for unused and unworn items that still have the tag attached. The only exception is for Personalized items, Charms, Build A Gift, Bracelet Builder, Free Gifts, or SALE items - these items are FINAL SALE ONLY.

To process a return/exchange, please follow these simple steps:

  1. Keep all items (INCLUDING the invoice) in a package and address it to the following: Estele Accesories Pvt. Ltd.
    9-12/1, Sri Sai Nilayam, BSNL Building
    Hanuman Nagar, Boduppal
    Hyderabad – 500092
  2. Please be sure that all items that are to be returned or exchanged must be unworn and in their original condition with all original tags and packaging intact. Any items that were damaged during transit must also bear the tag for us to process the return. Items that are damaged or altered once the tags are removed, may not be accepted and will be sent back to the customer.
  3. Email us at
    info@estele.co with images of the products with packaging and tags to schedule a return pick up.

Please note that we currently do not offer free shipping on international returns. Customers are responsible for return shipping, duties, taxes and fees.

 

Return Shipment Process

We are sorry, but at the moment, we do not offer free return shipping for international orders. To return your order, please keep the package ready and include the original invoice. You may choose the shipping carrier of your choice and ship the item directly to us. Shipping and handling charges, as well as taxes and duties are not refundable. Please address all returns to:

Estele Accesories Pvt. Ltd.
9-12/1, Sri Sai Nilayam, BSNL Building
Hanuman Nagar, Boduppal
Hyderabad - 500092

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